Online Appeals

NEW!! for 2018

We added new features to our Online Appeal service.

Video below will walk you through the entire process.

To access the portal, click on the link at the bottom of this page.
 

E-File the entire process

 

           How to Register                                  How to File a Protest                             How to View Evidence

                                                  

 

Not all properties will qualify for the online protest process. This service is not available to a property owner who has designated an agent to represent the owner in protest. If your property is eligible for an on-line protest, you will receive notification and a pin number as part of your appraisal notice. Value Over Market and/or Unequal Compared to Others are the only protest reasons available when filing an electronic protest.

 

If you have any other questions please refer to our Frequently Asked Questions page.

 

During the registration process, you will be required to agree to receive all correspondence relating to your property protest(s) electronically. If you do not wish to receive correspondence electronically, then electronically filing your protest is not an option.

 

To register, you will need your OWNER ID and PIN located at the top of your appraisal notice and accompanying letter. Your PIN is case sensitive. Please enter PIN exactly as it appears. Do not share your PIN; it is considered your signature. If you lose your PIN, contact the District to receive another via USPS mail. Your deadline will not be extended while awaiting your PIN.

 

After registering on-line, you will need to log in to your account to file your protest. You will be presented with the following two options:

 

  1. E-file my protest and conduct the rest of the process electronically through this website.

    • You will NOT have a face-to-face informal meeting with an appraiser. All communication related to settling the hearing informally will be conducted electronically. Once protest is submitted, an e-mail confirmation will be sent. This e-mail will also contain directions on how to submit evidence pertinent to the protest. Your evidence MUST be submitted in the manner described in the e-mail. E-mails will be sent when the District’s evidence is ready for review and if a settlement offer has been made.  When a settlement has been offered, you can then accept or decline. If you ACCEPT, the District will change the value and send a confirmation email. The protest will then be considered closed. If you DO NOT ACCEPT, you will receive an electronic notice scheduling your appearance before the Appraisal Review Board (ARB) at 411 N. Frio.

       

  2. File my protest only and continue the process by coming into the office or coordinating directly with the office.

    • Once protest is submitted, an e-mail confirmation will be sent. This e-mail will also contain directions on how to submit evidence pertinent to the protest. You may submit your evidence electronically in the manner described in the e-mail or you may bring your evidence in person at the time of your scheduled hearing. You will be notified of the date and time of your scheduled appearances via USPS.

 

CLICK HERE for ONLINE APPEALS WEBSITE

DISCLAIMER – Using this online service does not change any deadlines for filing a timely protest with the Appraisal Review Board (ARB).