Protest Process


Bexar County property owners whose market value has increased by at least $1,000 over the last year will receive a Notice of Appraised Value. This notice contains three important values:


Market value: This is the value based on what your property would sell for as of January 1.
Assessed value: This is the reduced value of your property based on limitations provided by having a homestead exemption, special appraisal such as agricultural use, or wildlife management, etc.
Taxable value: This is the assessed value minus any exemption amounts. It is the value used to calculate your property taxes for each taxing unit.


If you do not receive a Notice of Appraised Value, you can view your property’s values using the  property search feature of our website.

If you believe the market value of your property is incorrect, you have the right to protest that value.


The deadline to file your protest is May 15 or 30 days after the date on your appraisal notice. If May 15th falls on a weekend, the protest deadline is the next business day. 


If you choose to protest the value of your property, you can initiate the protest in one of several ways:        


This is the easiest and fastest way to submit and manage your protest. By filing online, you will receive confirmation that your protest has been filed. Additionally, you will be able to upload evidence related to your protest, review evidence from the appraisal district, and accept/decline any settlement offer through your online account.
If you do not have an account, you can set one up by using the property owner ID and pin number on your Notice of Appraised Value. If you do not have a property owner ID or pin number, you may request this information by emailing or calling 210-224-2432 for assistance.


By Mail
You can send us your protest by mail at:
Bexar Central Appraisal District
PO Box 830248
San Antonio, TX 78283


You may stop by our office and drop your protest in our dropbox, located in the front of the building:
411 North Frio Street

San Antonio, TX 78207

The Informal Process


During the informal process, property owners who have protested their market value have the opportunity to receive a settlement offer from the appraisal district. When a property owner files their protest, they can submit evidence to the appraisal district that shows why they believe their market value should be lowered. Property owners who choose to file and continue  the protest process online can upload their evidence, review the appraisal district’s evidence, and review a settlement offer through their online accounts.


Property owners who choose to file online only and continue the protest process by coordinating directly with the office, either by phone or virtual hearing,  will receive a notification by mail and/or email on how to schedule an informal meeting.

Please note, as the COVID-19 pandemic remains in our community, we continue to take precautions for the health and safety of the public and our staff. Out of an abundance of caution, in-person informal meetings are not available at this time. Other options are available as we strive to provide safe and efficient alternatives to our taxpayers. Please, be sure to provide a valid phone number and email address when you file your protest.


If a property owner does not accept a settlement offer from the appraisal district during the informal process, they will be given the opportunity to be heard by the Bexar Appraisal Review Board (ARB).


The Appraisal Review Board (ARB) Process


The Bexar Appraisal Review Board (ARB) is an independent group of citizens authorized to resolve disputes between taxpayers and the appraisal district. The ARB sits in panels of three to hear testimony and review evidence to determine property owner protests. 


During an ARB hearing, both a property owner and a representative from the appraisal district will present their evidence and take questions from a panel of ARB members. Following this presentation, the panel will make a decision regarding the protest. Hearings typically last 15 to 20 minutes. After the hearing, the property owner will receive a Notice of Final Order via certified mail.


The ARB hearing process will usually begin in June. Property owners will be allowed to participate in their hearings by any of the following ways:


          By phone: Property owners will be allowed to present their case via a telephone hearing. 
          By affidavit: Property owners will be allowed to submit their evidence by written affidavit.
          Virtual Meeting (ZOOM): If requested, property owners will be allowed to attend a hearing virtually. This will be done via Zoom.

          In Person: An in-person hearing may be requested by the owner. All in-person meetings will be scheduled at a later date.


Property owners who wish to appeal the decision of the ARB may do so in binding arbitration or District Court.


Need Help?

Contact us at, by phone at 210-224-2432, or check out the videos in our Video Library to learn more about navigating the protest process through our online portal.